Your Customers Have Questions. Film the Answers.
for 2026
Turn every FAQ in videos. Use those videos everywhere.
Every business has them. The same twenty questions asked by every prospect, every customer, every new lead. Your sales team answers them on calls. Your support team types them into tickets. Your website buries them in a text FAQ that nobody reads. What if you filmed every answer — professionally, in one session — and gave your entire organisation a video library that works harder than any email ever could?
Four Hours. Every Question. No Limits.
We start with your questions. From your website FAQ, customer support tickets, sales objections, Google Search Console queries — every question your audience asks, we collate and organise. Then we set up in our garage studio or at your premises and film every single answer as a short-form video. The only constraint is the four-hour session. There is no cap on the number of videos. The more prepared your team, the more content you produce. We've seen well-rehearsed teams film over fifteen videos in a single sitting.
One Session Fuels Every Channel.
Each video is edited and delivered in every format you need: landscape for your website and YouTube, vertical for Instagram Reels and TikTok, square for LinkedIn and Facebook. Subtitles included — because most of your audience watches with sound off. Your marketing team gets assets ready to publish. Your sales team gets videos to embed in outreach. Your support team gets clips to send instead of typing the same response for the hundredth time. One session. Every channel covered.
The questions your customers ask most are the content they need most. Film the answers once. Use them forever.
$250 Per Video. The Maths Speaks.
At the introductory rate of $2,000 + GST, the economics are simple. Film eight videos and each one costs $250. Film twelve and you're at $166. Film twenty and the per-unit cost becomes almost negligible. Compare that to commissioning individual videos at $500-$2,000 each. Now factor in the return: each video reduces support load, shortens sales cycles and drives organic traffic through video SEO. A single FAQ video answering your most-asked question will work for you every day, across every platform, for years.
The Numbers
One focused session
Plan, shoot, edit and deliver — all from a single four-hour recording block.
Per video (at 8 videos)
At the introductory rate of $2,000 + GST, the per-unit cost drops with every video filmed.
Prefer video for product questions
Consumers overwhelmingly choose video over text when learning about a product or service.
Your Prep Determines Your Output.
The businesses that get the most from this package arrive prepared. That means questions collated, answers drafted, speakers briefed and rehearsed. We help with this during pre-production — but the teams that take preparation seriously walk out with twice the content. Think of it as an investment with compound returns: every extra minute of preparation translates directly into additional finished videos. We provide a detailed preparation guide and a pre-session briefing to make sure your team is ready to perform.
Your support team types the same answer forty times a week. Film it once. Send the link.
What's Included
Precision & Performance
One Session. Every FAQ Filmed.
We collate questions from your website, support tickets and sales team — then film every answer in a single four-hour block. No follow-up shoots. No scheduling headaches.
No Limit on Videos
The only constraint is the four-hour session. The more prepared your team, the more content you walk away with. Eight videos. Twelve. Twenty. It's up to you.
Studio or On-Location
Film in our garage studio in Sydney or we come to your premises. Your office, your showroom, your warehouse — wherever makes sense for your brand.
Plan. Shoot. Edit. Deliver.
We handle pre-production planning, professional filming, editing and final delivery. Your marketing team receives ready-to-publish assets.
Multi-Channel From Day One
Every video works on your website, in email sequences, across social platforms and in sales decks. One production session fuels every channel.
Support and Sales Enablement
Your customer support team embeds videos in responses. Your sales team sends them in outreach. The same content reduces tickets and accelerates deals.
The Pricing Structure.
6 Videos
Your team has the basics ready. Six focused FAQ videos from a single session.
- 4-hour filming session
- Pre-production planning
- Professional editing
- Multi-format delivery
- Subtitle files included
- $333 per video
10+ Videos
Prepared speakers, concise answers. Maximum output from every minute in the session.
- 4-hour filming session
- Pre-production planning
- Professional editing
- Multi-format delivery
- Subtitle files included
- $200 or less per video
15+ Videos
Multiple speakers, tight answers, rapid turnover. The best-prepared teams hit this tier.
- 4-hour filming session
- Pre-production planning
- Professional editing
- Multi-format delivery
- Subtitle files included
- $133 or less per video
Trusted by Leading Brands
Frequently Asked Questions
Questions About the FAQ Video Package
How many videos can we film in four hours?
+
It depends on preparation. If your team arrives rehearsed with concise answers, you can realistically film 10-20 short-form videos in a single session. We've seen well-prepared teams exceed that. The key is having your questions collated, answers drafted and speakers briefed before the day.
What does the $2,000 + GST include?
+
Everything. Pre-production planning and question collation, the four-hour filming session (either in our studio or on-location in Sydney), professional editing of every video filmed, and final delivery of all assets ready for publishing. There are no hidden costs.
Can we film at our office instead of your studio?
+
Absolutely. We bring our full production setup to your premises anywhere in the Sydney metro area. Some businesses prefer this because it shows their actual environment — your office, showroom, warehouse or clinic. We'll do a brief location assessment beforehand to ensure lighting and audio will be optimal.
What format are the videos delivered in?
+
We deliver in formats optimised for where you'll use them: landscape (16:9) for website embeds and YouTube, vertical (9:16) for Instagram Reels, TikTok and YouTube Shorts, and square (1:1) for LinkedIn and Facebook feeds. We also provide subtitle files so your videos perform with sound off.
How long should each video answer be?
+
We recommend keeping each answer between 30 and 90 seconds. This is the sweet spot for viewer retention across all platforms. Some complex topics might run to two minutes, but shorter is almost always more effective. We help you edit your answers down during pre-production.
How quickly do we receive the finished videos?
+
Standard turnaround is 10 business days from the filming session. If you need a faster turnaround, let us know during the booking process and we can discuss options.
Can we film with multiple people answering different questions?
+
Yes, and we encourage it. Having different team members answer questions in their area of expertise adds credibility and variety. Your CEO answers the company vision questions, your technical lead handles product questions, your support manager addresses common issues. It makes for more authentic, engaging content.
What if we don't have our FAQs documented?
+
That's common. During the pre-production phase, we help you collate questions from your website FAQ page, customer support tickets, sales team feedback, Google Search Console queries, and social media comments. Most businesses are surprised by how many questions they already have — they just haven't centralised them.
Book Your FAQ Video Session.
Fill in the form below and we'll be in touch within 24 hours to discuss your FAQ video session.